7 hard skills or competencies (industry competencies) for Business Application Delivery Manager
Skill definition-Applying computer science and engineering principles, methods, and practices to design, develop, deploy, and maintain reliable software systems.
Level 1 Behaviors
(General Familiarity)
Defines the concepts, components, and methodologies used in software engineering.
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Level 2 Behaviors
(Light Experience)
Follows established guidelines and standards when carrying out basic software maintenance tasks.
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Level 3 Behaviors
(Moderate Experience)
Operates complex quality assurance tools to test and evaluate software products before deployment.
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Level 4 Behaviors
(Extensive Experience)
Directs the implementation of testing procedures to improve the usability of software products.
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Level 5 Behaviors
(Mastery)
Designs and builds news software engineering tools to drive efficiency in operations.
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Skill definition-Creating and deploying application software and providing necessary maintenance and upgrades to ensure competitiveness.
Level 1 Behaviors
(General Familiarity)
Cites the differences between commonly used application development methodologies.
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Level 2 Behaviors
(Light Experience)
Assists in the troubleshooting of basic application software issues.
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Level 3 Behaviors
(Moderate Experience)
Administers validation and verification testing to inspect new applications' functionality before deployment.
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Level 4 Behaviors
(Extensive Experience)
Decides which application development methodology best suits the project's goals.
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Level 5 Behaviors
(Mastery)
Advocates the adoption of the latest tools, programming techniques, and equipment to improve application development.
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2 general skills or competencies (Job family competencies) for Business Application Delivery Manager
Skill definition-Managing software development projects by using a set of Agile methodologies, disciplines, practices, and techniques.
Level 1 Behaviors
(General Familiarity)
Cites examples of Agile techniques and processes used for software design and development.
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Level 2 Behaviors
(Light Experience)
Compiles a list of work to be done in each Agile-light sprint cycle for software development.
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Level 3 Behaviors
(Moderate Experience)
Implements test procedures to validate the quality of applications in an Agile environment.
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Level 4 Behaviors
(Extensive Experience)
Creates and presents detailed user stories to support agile development lifecycle.
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Level 5 Behaviors
(Mastery)
Builds commercially available software using Agile development methodologies.
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Skill definition-Insight into the application of this set of best practices for delivering and managing efficient IT support services.
Level 1 Behaviors
(General Familiarity)
Cites examples of common Information Technology Infrastructure Library practices and processes.
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Level 2 Behaviors
(Light Experience)
Applies key ITIL implementation procedures in delivering efficient IT support services.
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Level 3 Behaviors
(Moderate Experience)
Handles and resolves various escalated support issues to improve serviceability.
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Level 4 Behaviors
(Extensive Experience)
Collaborates with other team members on improving and supporting other ITIL processes.
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Level 5 Behaviors
(Mastery)
Builds solutions and framework to resolve highly complex ITIL issues.
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14 soft skills or competencies (core competencies) for Business Application Delivery Manager
Skill definition-Applying specific policies, tools and practices to plan and prepare projected revenues, expenses, cash flows, and capital expenditures.
Level 1 Behaviors
(General Familiarity)
Compiles a list of basic issues and risks for conducting our budget processes.
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Level 2 Behaviors
(Light Experience)
Applies established guidelines for conducting our budgeting processes.
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Level 3 Behaviors
(Moderate Experience)
Communicates budget objectives and plans to help identify financial trends and create budget forecasts.
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Level 4 Behaviors
(Extensive Experience)
Anticipates organizational income and expenses to make forecasts and develop budget plans.
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Level 5 Behaviors
(Mastery)
Adapts relevant industry trends on techniques in financial budgeting in our organization.
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Skill definition-Planning, scheduling, coordinating and allocating people, money, and technology to achieve the greatest organizational value.
Level 1 Behaviors
(General Familiarity)
Describes the basic components and processes of resource management.
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Level 2 Behaviors
(Light Experience)
Assists in project and program management to coordinate resources activities and meet milestones.
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Level 3 Behaviors
(Moderate Experience)
Analyses resource utilization and cost to improve operational effectiveness.
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Level 4 Behaviors
(Extensive Experience)
Advises on resource planning, acquisition, and allocation for complex projects and programs.
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Level 5 Behaviors
(Mastery)
Builds strong relationships with external stakeholders and vendors to safeguard our business's resource requirements.
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Summary of Business Application Delivery Manager skills and competencies
There are 7 hard skills for Business Application Delivery Manager, Software Engineering, Application Development, Mobile Application QA, etc.
2 general skills for Business Application Delivery Manager, Agile Development, Information Technology Infrastructure Library (ITIL).
14 soft skills for Business Application Delivery Manager, Budgeting, Resource Management, Planning and Organizing, etc.
While the list totals 23 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Business Application Delivery Manager, he or she needs to be skilled in Budgeting, be skilled in Resource Management, and be skilled in Planning and Organizing.